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Payments & Email Processor

On-site
  • Scottsdale, Arizona, United States
$19 - $22Claims

Job description

As a Payment Processing - Claims Processor, you will play a vital role in our claims department by ensuring the accurate and timely processing of payments. Your responsibilities will include:


  • Thoroughly review incoming invoices to facilitate payments, ensuring accuracy and completeness.
  • Verify that the invoice amount payable matches our system records before initiating the payment process.
  • Maintain a high level of attention to detail to avoid discrepancies in payment processing.
  • Efficiently manage multiple tasks and assignments, prioritizing them based on daily volume fluctuations.
  • Manage and assign emails related to payment processing for appropriate handling within the team.
  • Maintain effective inter-office communication with the Claims and Admin departments regarding various payment methods (credit card, check, ACH, etc.).
  • Exhibit excellent written and verbal communication skills to effectively collaborate with team members and external stakeholders.
  • While not mandatory, prior accounting experience is a plus and will be considered an advantage.
  • Proficiency in Microsoft Office Suite, especially Excel, is required for this role.
  • Provide support with GAP claim tasks as needed by the team.

Job requirements

  • Minimum one-year experience in claims adjusting, retail auto parts/service, or general automotive preferred.
  • Must be detail oriented and become knowledgeable of PWC Administration procedures, policies and coverages.
  • Typing, minimum 40 wpm.
  • Tactful and mature.
  • Excellent written and verbal communication skills.
  • Good telephone and organizational skills.
  • Intermediate level of proficiency in Microsoft Office programs such as Outlook, Word and Excel.
  • Able to effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization.
  • Able to apply common logic to carry out instructions furnished in written, oral, or diagram form.
  • Sound administrative skills, well-developed people and principles management skills.


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